Visitation Policy

In order to protect the health and safety of our patients and staff, Casa Colina Hospital and Centers for Healthcare policy requires that all visitors and outpatients must wear facemasks in areas where patient care is provided.

Visitors are no longer required to wear masks in non-patient-care areas, such as lobbies or the cafeteria.

We strongly recommend wearing a facemask while visiting Casa Colina Hospital and Centers for Healthcare. Masks will be available at facility entrances for those who wish to wear one.

As always, all of these policies are subject to change and reinstatement depending on Covid-19 community transmission levels and public health guidelines.

Medical-Surgical Wing & Intensive Care Unit

Medical-Surgical/ICU patients may have two healthy visitors at a time, in their room during normal visiting hours (10 a.m. - 8 p.m., 7 days per week). No advanced scheduling is required. Visitors must be 14 or older for indoor visitation.

Family members of patients undergoing surgery in our Medical-Surgical Wing may wait inside Casa Colina Hospital.

Acute Rehabilitation Wing

Acute Rehabilitation Wing patients may have two healthy visitors at a time, in their room during normal visiting hours (10 a.m. - 1 p.m. and 5 - 8 p.m., Monday through Friday; 10 a.m. - 8 p.m., Saturday and Sunday). No advanced scheduling is required. Visitors must be 14 or older for indoor visitation.

Transitional Living Center

Visiting hours in our Transitional Living Center are 12 - 1 p.m. and 3 - 9 p.m. Monday through Friday, and 10 a.m. - 9 p.m. Saturday and Sunday. All visitation must take place outside patient rooms in our common indoor and outdoor areas. Visitors under the age of 14 must be accompanied by an adult.

Outpatient Services

Visitors and outpatients are required to wear a mask within patient care areas only. This policy applies to our Pomona Outpatient Center, Physician Specialty Clinics, Audiology Center, and Diagnostic Imaging Center, as well as the Casa Colina Azusa Center.

Children’s Services Center

Children and their parent/guardian are asked to ring the doorbell to be let inside. Please call 909/596-7733, ext. 4200 if a staff member does not open the door for you in a timely manner.

Casa Colina at Apple Valley and Casa Colina at Rancho Piño Verde

The Casa Colina at Apple Valley and Casa Colina at Rancho Piño Verde programs currently have no limitations regarding visitation at either program. We encourage visitation in our cafe or outdoor recreation areas, but there are no strict limitations.

Padua Village

Padua Village does not allow visitors that are not essential to the running of the home or to the residents’ healthcare. If you are requesting to visit a client, we ask that you make arrangements ahead of time with house management to determine the appropriate steps.

Thank you for your cooperation. If you have a specific question regarding our visitation policies, please call 909/596-7733 and select “0” to speak to our operator, who can direct your call to the appropriate party.