When You Arrive

The following procedures have been implemented to ensure the highest levels of safety for visiting patients and staff across all of Casa Colina’s locations. Please review and be prepared to comply with the following policies before visiting Casa Colina’s Pomona campus or any of its satellite locations.

MASKS AND TEMPERATURE SCREENING STATIONS

Following recent recommendations from state and local government, effective Monday, April 6, 2020, all Casa Colina employees, visiting outpatients, and pre-approved vendors will be required to have their temperature screened and wear masks while in our facilities. Casa Colina will provide masks at the temperature screening stations outside the main entrances to all Casa Colina facilities. To ensure all visitors are screened, we have limited access to all buildings at the main point of entry.

SOCIAL DISTANCING

Casa Colina has implemented a strict policy to enforce social distancing across our Pomona campus and satellite locations. Signs are located throughout all our facilities to remind individuals to maintain six feet of distance in public space at all times. We have taken extra precautions such as providing floor markings in areas where individuals wait in line and spacing all seating six feet apart in common areas like lobbies, waiting areas, and the Casa Colina Café.

HANDWASHING

All outpatients must use hand sanitizing stations available at our Pomona campus and satellite location lobbies, or they must visit one of our bathroom facilities to wash hands with soap and warm water for at least 20 seconds before scheduled appointments.

OTHER IMPORTANT INFORMATION

  • If you have recently been sick, please ensure you are free of fever for 72 hours before visiting Casa Colina’s Pomona campus or any of its satellite locations.
  • If you have been experiencing a cough or fever, please do not visit Casa Colina’s Pomona campus or satellite locations. Please remain at home and contact your primary care provider for care recommendations.
  • All outside events and group meetings held at Casa Colina or any of its satellite locations not directly related to patient care (i.e. support groups and community seminars) are canceled until further notice.
  • Healthy vendors are allowed on campus and satellite locations for medically necessary appointments that are related directly to patient care. Vendors will be screened and have their temperature taken before being permitted to enter any facilities.
  • Use of the Casa Colina Café is currently limited to Casa Colina staff only. The Café is currently closed on Saturdays and Sundays until further notice.

Thank you for your cooperation during this challenging time. If you have a specific question regarding our guidelines and policies, please call 909/596-7733 and select “0” to speak to our operator, who can direct your call to the appropriate party.